PRIVACY POLICY

Last updated: 8 September 2026

1. Data controller

In accordance with Andorra’s Qualified Law 29/2021 of 28 October on Personal Data Protection (LQPD), the controller responsible for the personal data collected through this website is:

Tambayan del Barri
NRT: F-288366-M
Address: 32 Avinguda d’Enclar, Door 1, Santa Coloma, Andorra la Vella, Principality of Andorra
Telephone: +376 860 618
Email: hola@tambayan.ad
Website: https://tambayan.ad

2. Personal data we may collect

We may process:

  • Your first and last name.

  • Your telephone number and email address.

  • Information submitted through contact or booking forms.

  • Booking date, time, number of guests and additional comments.

  • Information concerning orders, catering services or enquiries.

  • IP address, browser, device and technical browsing information.

  • Cookie preferences.

  • Any other information you voluntarily provide.

We do not request special categories of personal data. Please do not include sensitive information in forms or booking notes unless strictly necessary.

3. Purposes of processing

We may use personal data to:

  • Answer enquiries and requests for information.

  • Manage bookings, changes and cancellations.

  • Manage orders, catering and other requested services.

  • Contact customers when necessary to provide a service.

  • Meet accounting, tax, administrative and legal obligations.

  • Protect the security and proper operation of the website.

  • Analyse website usage when analytical cookies have been accepted.

  • Send marketing communications where prior consent or another valid legal basis exists.

4. Legal basis

Depending on the circumstances, processing is based on:

  • Your consent.

  • Steps taken before entering into a contract or the performance of a requested contract or service.

  • Compliance with a legal obligation.

  • Tambayan del Barri’s legitimate interest in protecting its website, preventing fraudulent use and serving its customers.

You may withdraw consent at any time. Withdrawal will not affect processing lawfully carried out before consent was withdrawn.

5. Data retention

Personal data will be retained only for as long as necessary for the purpose for which it was collected.

Booking and enquiry information will be retained while needed to handle the request and afterwards for any legally required period. Accounting and invoicing information will be retained for the periods established by applicable law.

Information used for marketing communications will be retained until consent is withdrawn or the recipient unsubscribes.

6. Recipients and service providers

We do not sell personal data or disclose it to third parties for their own marketing purposes.

Our website-hosting, email, maintenance, booking, calendar, analytics and technical-support providers may process information on our behalf. They may only process it according to our instructions and subject to appropriate safeguards.

If our booking system is connected to Google Calendar or other Google services, the information needed to manage the booking may be processed by Google under its own privacy terms.

Information may also be disclosed to public authorities or courts where required by law.

7. International transfers

Some technology providers may process information outside Andorra. Where this occurs, we will apply the safeguards required by data-protection law, such as adequacy decisions, contractual clauses or other legally recognised mechanisms.

8. Cookies and third-party services

This website may use technical cookies necessary for its operation and, with the user’s consent, analytical or third-party cookies.

The website may also contain links to or content from Google Maps, Instagram, Facebook and other platforms. When accessing those services, the relevant third party may process information under its own privacy policy.

Users may accept, reject or configure non-essential cookies using the consent manager available on the website.

9. Your rights

You may exercise your rights to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion.

  • Restrict processing.

  • Object to processing.

  • Request data portability where applicable.

  • Withdraw consent.

  • Not be subject to decisions based solely on automated processing where applicable.

To exercise these rights, email hola@tambayan.ad, state which right you wish to exercise and, where necessary, provide enough information to verify your identity.

If you believe your personal data has been processed unlawfully, you may complain to the Andorran Data Protection Agency (APDA): https://www.apda.ad.

10. Security

Tambayan del Barri uses reasonable technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.

Nevertheless, no Internet transmission or storage system can guarantee absolute security.

11. Children

Children should not provide personal information through this website without permission from a parent or legal guardian.

12. External links

This website may contain links to third-party websites. Tambayan del Barri is not responsible for the content or privacy practices of those external websites.

13. Changes to this policy

We may update this policy to reflect changes in legislation, technology or our services. The current version and its latest revision date will remain available on this page.